smart_toy AI / ML check_circle Open

AI-Powered Customer Support Chatbot

schedule Posted 3 weeks ago business CloudDesk Solutions group 11 proposals

description Project Description

We need an intelligent chatbot that can handle 80% of our customer inquiries autonomously. It should understand natural language, learn from past conversations, escalate complex issues to human agents, and integrate with our existing Zendesk system.

checklist Scope of Work

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NLP model training with our FAQ data

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Conversational AI flow builder

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Zendesk & Slack integration

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Admin dashboard for training data management

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Analytics & reporting module

code Required Skills

Python OpenAI API LangChain FastAPI NLP

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0 / 5000